Privacy Policy
1. Introduction
At On Vision, we are committed to protecting your privacy and handling your personal information in a transparent and secure way.
This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. What Information We Collect
We may collect personal information that is necessary to provide our services, including:
- Full name
- Contact details (phone number, email address)
- Date of birth
- Employment and income details
- Financial information (assets, liabilities, expenses)
- Identification documents (where required)
- Information about your lending needs and goals
We may also collect information through our website, such as:
- IP address
- Browser type
- Website usage data (via cookies)
3. How We Collect Your Information
We collect personal information in a number of ways, including:
- When you complete forms on our website
- When you contact us by phone, email, or in person
- During consultations and loan applications
- From third parties (e.g. lenders, credit reporting bodies) where authorised
4. Why We Collect Your Information
We collect and use your personal information to:
- Assess your lending needs and financial situation
- Provide you with loan options and recommendations
- Submit applications to lenders on your behalf
- Communicate with you throughout the process
- Comply with legal and regulatory obligations
5. Disclosure of Your Information
We may disclose your personal information to:
- Lenders and financial institutions
- Mortgage aggregators and service providers
- Credit reporting agencies
- Legal, compliance, or regulatory bodies
We only share information that is necessary to provide our services or as required by law.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
Your information is stored securely using appropriate systems and safeguards.
7. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if needed.
To do so, please contact us using the details below.
8. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.
You can choose to disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.
11. Contact Us
f you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
On Vision
Email: contact@onvision.com.au
Phone: 03 9961 6058
Location: Suite 329/98-100 Elizabeth Street, Melbourne, VIC 3000
